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Terms and Conditions

These terms and conditions ("Terms ") apply to diagnostic, analytical, repair, part replacement, maintenance and other out-of-warranty services ("Services", "Servicing" or similar term) by Computer Repair Centre These Terms apply to any purchaser/owner and/or potential purchaser ("Customer") Computer Repair Centre hardware products and/or computer accessory products ("Products or "Product") seeking or receiving such Services. If Computer Repair Centre and Customer have entered into a separate written contract relating to the Services, these Terms apply additionally to the extent not inconsistent with the terms of that separate agreement.

Computer Repair Centre (unless the Customer is otherwise advised in writing) charges Customer, and Customer shall be liable to pay, a diagnostic fee, which represents work and services incurred to transport (to and from the relevant service center), review, test, evaluate and diagnose alleged or actual faults and to issue a quote of estimated fees to be incurred for Services and parts needed to rectify faults. The specific amount of the diagnostic fee, which varies between approximately, £20.00 and £85.00 (subject to revision from time to time), is advised by telephone and/or in writing including e-mail. The diagnostic fee is chargeable and payable by the Customer whether or not Customer ultimately instructs Computer Repair Centre to proceed with repair quoted

Computer Repair Centre reserves the right to treat Products as abandoned, if retained by Computer Repair Centre more than 6 weeks after

  1. the due date for payment for Services
  2. Customer has cancelled the Contract; or has failed to authorize Computer Repair Centre to proceed with some or all Services, and has not paid transport or incidental charges for return of the Products to Customer. Abandoned Products will be sold or used and/or proceeds applied at Computer Repair Centres's sole discretion

Computer Repair Centre warrants that Services will be properly performed and the repaired Product will function properly and in accordance with applicable Computer Repair Centre specifications, for 90 days after repair, replacement or other Services (as applicable).


This warranty does not apply to

  1. periodic maintenance and repair or replacement of parts due to normal wear and tear,
  2. any consumable supplied with the Product, such as batteries or chargeable batteries,
  3. physical damage to liquid crystal displays,
  4. damage to or loss of any software programs, data, or removable storage media, and
  5. any damage resulting from adaptations, changes or adjustments, which may have been made to the Product,

Further, this warranty does not cover damage due to the following:

  1. misuse, including failure to use Products for its intended purpose in accordance with the relevant instructions on the proper use and maintenance,
  2. installation or use of the Product in a manner inconsistent with technical or safety standards,
  3. connection to incorrect voltage supply,
  4. use of the Product in conjunction with third party accessories, products or ancillary or peripheral equipment
  5. attempted repair by any other party
  6. accidents, lightning, water, fire or any other such cause beyond the reasonable control of Computer Repair Centres